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Refund Policy

Refund & Returns Policy​

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We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

  • In the same condition as shipped

  • Unused and unworn

  • Free from dirt, marks, smells, or damage

  • Returned with original packaging and tags

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Used Items

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For hygiene and performance reasons, used goalkeeper gloves cannot be returned or refunded. This includes gloves that have been worn in training, matches, or tested on any surface.

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Faulty or Incorrect Items

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If you receive a faulty item or the wrong product, please contact us within 48 hours of delivery with clear photos. We’ll assess the issue and arrange a replacement or refund where appropriate.

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Non-Returnable Items

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We do not accept returns for:

  • Used or worn gloves

  • Items returned outside the 14-day window

  • Products damaged due to misuse or incorrect care

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Return Shipping

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Customers are responsible for return shipping costs unless the item is faulty or incorrect. Original shipping fees are non-refundable.

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Refund Processing

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Once your return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

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